The EST Department is constantly working on new projects to enhance the services we provide to the city and our community. Select from the following list for more information on our current initiatives:
Business Continuity Master Plan
Business Intelligence
Fiber Planning
Mobile Applications
Social Media Integration
Unified Communications
Virtualization
Video Management Master Plan
Business Continuity Master Plan
2011 marks the second of a three-year plan to develop and implement both business continuity and disaster recovery systems and procedures for Lenexa. This plan will ensure:
- recovery of critical personnel, facilities, computer systems, operations and equipment access
- prioritization for processing, recovery and mitigation
- acceptable downtime before recovery of operations
- minimum resources required for recovery
- integration with the results of Lenexa Vision 2030
- coordination of personnel and activities
- budgetary considerations
- supervision of third-party resources
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Business Intelligence
EST has a primary mission to enable businesses to make actionable decisions.
Our current business intelligence program affords stakeholders the ability to access trending and location business information in an effort to make even better decisions. This program includes:
- utilization of mapping products to better understand the impact location has on outcomes
- development of mature data warehouses to support cross-department analysis – easily mix data to see trends
- statistical analysis to better understand and predict outcomes (i.e. traffic flow, crime, fire, etc.)
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Fiber Planning
We are currently developing a clear plan for fiber use and build extending into the next 15 years. In 2011, we will be working toward the following goals:
- software deployment to track usage and ensure viability of current fiber as well as planning future use
- mapping of all current fiber, access, partners, equipment, use and capacity
- mapping of potential partnerships for expansion without build
- plan for next build during infrastructure (roads, sewers, overhead lines) changes
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Mobile Applications
The City of Lenexa is committed to timely and accurate responses to the community we serve. In 2011, Enterprise Systems and Technology will test several mobile applications developed externally and in-house to help us gather direct feedback from the community. We are looking to interact via mobile technology on items such as:
- potholes
- streetlights out or broken
- graffiti
- fire hazard
- codes/safety issues
- animal control
- lighting issues
- parks issues
Please contact Enterprise Systems and Technology Department for more detailed information on current status or next steps.
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Social Media Integration
Lenexa is a community that realizes excellence requires dialogue. It is of fundamental benefit that Lenexa is engaged with social media streams where we can learn about how well services are rendered and ensure accurate information is delivered to the community. Enterprise Systems and Technology is embarking on a program in 2011 to listen to social media streams and capture community sentiment as well as look at how other communities are able to deliver services in a more timely and cost-effective way. We will listen, categorize, prioritize and integrate social media streams such as Twitter, Facebook, Google and others.
In the future, we see the opportunity to participate further by providing just-in-time information for our community through these streams.
Please contact Enterprise Systems and Technology Department for more detailed information on current status or next steps.
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Unified Communications
Lenexa is committed to speeding services to our citizens. One technology available today is Unified Communications. Lenexa is initiating the first phase of a plan to incorporate Unified Communications into the organization. The first phase of this plan includes:
- Instant Messaging for internal users with access from desktops and mobile devices
- Presence – the ability to determine internal users’ personal availability – with access from desktops and mobile devices
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Virtualization
Lenexa is committed to providing the community with services that are reliable and economical. We are continuing our 2010 plan to virtualize servers and desktops within the city offices of all departments. These plans include virtualization of:
- six Storage Area Networks to one
- 42 additional servers
- 402 desktops
Please contact Enterprise Systems and Technology Department for more detailed information on current status or next steps.
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Video Management Master Plan
Lenexa is committed to safety, and to proactively addressing these concerns while balancing the demand for privacy. To that end, Enterprise Systems and Technology is delivering a comprehensive Video Management Plan in 2011. This plan will outline:
- current state regarding video use within the City of Lenexa
- current issues and options for expansion of video use within and outside city offices
- examined cases for both privacy and need surrounding video in other communities and will deliver recommendations for change such as architecture, infrastructure, and in policies and procedures
Please contact Enterprise Systems and Technology Department for more detailed information on current status or next steps.
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